Important information

Berlintapete has exclusive partners in other countries. These partners offer services and support with orders in your preferred language.

Please change to one of our exclusive partners in case your billing address is in one of the countries below. To do so simply click below on the appropriate country.

Choose language

Choose currency

Can I get informations about the processing state of my order?

Yes, please log-on with your email address and password and follow the link "Your Account" on top of the web page. All orders of the current year are listed with the current processing state. To inspect details and the processing history of a specific order just click on the order number.

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Can I inspect my previous orders?

Yes, please log-on with your email address and password and follow the link "Your Account" on top of the web page. All orders of the current year are listed with the current processing state. To inspect orders of a different year please select the specific year.

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Can i re-order a previous order?

No unfortunately this is not possible. You have to collect your wallpaper again in the cart and order. If you like to order from your designs as own collection please contact us as a reseller. Please use our contact form.

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Can i change my address and password?

Yes, please log-on with your email address and password and follow the link "Your Account" on top of the web page. Click on the tab "Personal details". You can edit your address data and your password. You can also enter a different delivery address. Please save your changes.

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Can i change my payment method?

Yes, please log-on with your email address and password and follow the link "Your Account" on top of the web page. Click on the tab "Payment method". You can enter your bank details for Direct debit system. Please click on the check box to activate the form. Please save your changes.

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Can i configure my preferred language and currency?

Yes, please log-on with your email address and password and follow the link "Your Account" on top of the web page. Click on the tab "Settings". You can choose your preferred language. Next time you log-on this language will be automatically be selected. Also you will receive all processing state mails in this language. Also here you can choose between the offered currencies. Please save your changes.

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